Emergency service workers are frequently tasked with learning new information. Not only must they learn new information, but they must be capable of functionally applying it in their operational ...

Disengaged employees can negatively impact numerous company performance metrics, from customer satisfaction and growth rates to customer perceptions of the company. For many organizations, customer ...

We both have designed and taught college courses. Teaching college students is hard work, and it is strewn with land mines, which make learning that lasts troublesome for even the best teachers. We ...