The latest guidance from the FCA focuses on Consumer Duty board reports and how firms handle complaints and root cause analysis. Firms will find it particularly helpful to receive guidance on the ...
The Financial Conduct Authority has launched a wide-ranging review into how artificial intelligence could transform retail ...
The Financial Conduct Authority (FCA) has set higher standards for financial services firms through the implementation of the Consumer Duty, a key part of its 3-year strategy to promote transparency, ...
This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. In this article, using the FCA survey ‘Consumer Duty ...
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