Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

The word ‘empathy’ was first described in neuroscientific literature by Dr. Paul MacLean in 1967. The definition first used then was, ‘the capacity to identify one's own feelings and needs with those ...

For some years now there has been commentary raised from some circles that the world in general and the United States in particular is too focused on empathy. This line ...

If you're enjoying this article, consider supporting our award-winning journalism by subscribing. By purchasing a subscription you are helping to ensure the future of impactful stories about the ...

Holiday gatherings can come with the invisible stress of potential arguments and conflict. But it doesn’t have to be that way. Tapping into empathy skills can help prepare you to face conflict head-on ...

Physicians who treat patients are potentially exposed to two opposing psychological processes: A positive feeling related to the experience of helping someone in need and, on the other hand, the ...

“This empathy stuff is all well and good,” he said, a slight frown creasing his forehead. “But sometimes you just have to get things done, right?” It wasn’t the first time I’d gotten the question. It ...

The word ‘empathy’ was first described in neuroscientific literature by Dr. Paul MacLean in 1967. The definition first used then was, ‘the capacity to identify one's own feelings and needs with those ...