When you run a business, you interact with suppliers as much as customers. When a customer has a complaint for you, you should resolve it. Just the same, if you have a complaint with a supplier, you ...

In accord with university policy, the English Department has three procedures for responding to student complaints about instructors.[1] Under ordinary circumstances, students should first attempt to ...

Because of the realities of serious lawsuits filed by disgruntled employees, you must be careful how you respond to any employee complaint, no matter how small it seems. Whether you are the owner of a ...

Under the Employment Act 2002 (Dispute Resolution) Regulations 2004, an employee cannot bring claims before an employment tribunal unless they have first followed the statutory grievance procedures.