BOSTON--(BUSINESS WIRE)--Press Ganey today announced the acquisition of Healthcare Performance Improvement (HPI), a leading patient safety and reliability consulting and coaching firm. HPI’s ...
To improve patient safety and advance its goal of becoming a high reliability organization, Rockville Centre, N.Y.-based Catholic Health Services has announced a new partnership with Press Ganey’s ...
The following is excerpted from Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management by Bahadir Inozu, Dan Chauncey, Vickie Kamataris, and Charles ...