The final metrics I'll address in this series are for productivity. This is a slippery slope. Frankly, I can count on one hand the plants I've seen with an effective measure over the last 10 years.

In the spirit of transparency, the Office of Management and Budget has opened agency IT performance metrics that it has kept private in the past. OMB published metrics for the first quarter of fiscal ...

Get the latest federal technology news delivered to your inbox. The Defense Department has largely met the minimum performance metric requirements on its major information technology investments, ...

Operational intelligence has quietly crossed a line. Inside modern enterprises, analytics no longer exists to explain ...

Mary: To what extent have IP departments morphed to incorporate metrics into their daily operations, and how have they adopted these new methods? Doug: Legal departments are embracing metrics under ...

Measuring performance is a key to evaluating how well employees are doing their work and companies are meeting their targets. A good performance metric gives hard data and yields results that measure ...