REDMOND, Wash. — Feb. 6, 2008 — Every small business needs a way to share and track its customers and prospects, but finding the right software tools can be confounding. Therefore, in response to ...

Over the years, Business Contact Manager (BCM) for Microsoft Outlook has been a handy customer relationship management (CRM) tool for small businesses. As an add-on feature for Microsoft Office ...

Microsoft is beginning to release Outlook Customer Manager to Office 365 Business Premium subscribers worldwide. Customer Manager can also be used with Microsoft Flow, a services mashup tool, to ...

Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...

To sync your Outlook contacts without using an Exchange server, try this open-source utility for your PC. In the matter of contact managers, I used to like to keep business and leisure separate. I ...

Part Two of this three-part article covers how to import your Outlook contact list—the CSV file—into Excel, then how to refine, maintain, and manage that database so, in Part Three, you can merge it ...