The pursuit of new clients and customers is oftentimes difficult, if not downright arduous. Sales and business development professionals are well advised to keep two terms top of mind: efficiency and ...

Conflict is inevitable in human relationships, both personal and business. Conflict occurs when two parties disagree over a particular issue, which results in separation and a lack of common ground to ...

Management is often painted as a discipline of strategy, efficiency and resource allocation. Leadership, in this view, is largely about positioning people effectively — much like moving pieces on a ...

Navigating workplace relationships at the top is a critical skill for executives striving to lead effectively and maintain a positive work environment. As an executive, your interactions with ...

Lately, a lot of people in the business world have been talking about the transformative potential of agentic AI. When I think about one of the most human aspects of business—relationships—I see a ...

Julian Barling receives funding from the Social Sciences and Humanities Council of Canada. Kaylee Somerville receives funding from the Social Sciences and Humanities Council of Canada. Queen's ...