There's an art to getting what you're owed when a business gets it wrong, and studies show many of us don't actually go to ...

Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...