As the FCA sets out its priorities for 2025/2026, one message is clear: the embeddedness of the Consumer Duty remains central ...
Sebastian Murphy, group director at JLM Mortgage Services, says if Consumer Duty is to carry more regulatory weight, then it must shape behaviour across the entire mortgage and protection ecosystem.
The FCA has been at the forefront of implementing the Consumer Duty, a significant shift in regulatory focus aimed at ensuring better outcomes for consumers across the financial services sector. With ...
Firms face huge upheaval as new consumer duty starts on 31 July The arrival of the new consumer duty on 31 July 2023 is set to bring about the biggest change in retail financial services since the ...
On 25 March 2025, the Financial Conduct Authority (FCA) published Feedback Statement FS25/2, which lays the groundwork for a multi-phase plan to simplify its regulatory framework following the ...