From Capacity to Credibility and Depth The next chapter of CX outsourcing will be won by providers and clients who ...

The Silicon Valley investor says India must shift from selling hours to building AI products if it wants to stay relevant.

Vinod Khosla predicts that IT services and BPOs may vanish in five years due to AI advancements. He emphasises AI's potential ...

As artificial intelligence (AI) continues to reshape the global customer service landscape, major players in Jamaica’s ...

AI promises productivity gains but raises fears of job losses in India’s fragile labour market, highlighting urgent need for ...

Tech billionaire and venture capitalist Vinod Khosla has delivered a stark message for India’s job market and economy: ...

RLabs launches a BPO in Mitchells Plain to create 1,500 township jobs, turning business into sustainable social impact across South Africa.

Chief Minister Neiphiu Rio inaugurated a women-only Business Process Outsourcing centre under JSW Shakti Foundation in ...

Paytm founder, Vijay Shekhar Sharma, believes that artificial intelligence (AI) will not replace jobs in India's services economy but will instead expand it.

Speaking at the India AI Impact Summit 2026 in New Delhi during a session themed Founders & Funders: The India AI Capital ...

Tech billionaire Vinod Khosla warns that India's IT firms must dramatically reinvent themselves by 2030 due to the disruptive influence of artificial intelligence.