Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

We continue to see hyper growth with our SaaS platform. SaaS ARR soared 63% to $307 million. And in Q1, we surpassed 8,000 customers, and we're set to surpass our $330 million ARR target well ahead of ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Allentown schools to stay remote rest of week due to poor road, sidewalk conditions after snow storm Allentown School District students will be learning remotely for the rest of the week due to ...