Unified Office's EZCreateIQ platform democratizes voice analytics with no-code AI workflows and vertical-focused language ...
CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
Campaign Middle East on MSN
Will artificial intelligence (AI) and authenticity continue to remain buzzwords in 2026?
Throughout 2025, two words have dominated most conversations: ‘AI’ and ‘authenticity’. But now in 2026, will these terms ...
For evidence of TV's shift into a performance marketing channel, look at Pinterest's acquisition of TVScientific. When a platform built on visual discovery bets big on the living room screen, it's a ...
Text Messaging and Web Chat in a Unified Team Inbox SAN JOSE, CA, UNITED STATES, January 22, 2026 /EINPresswire.com/ -- ...
Big Tech’s $700B AI CapEx boom: why Meta, Microsoft, Amazon & Alphabet may win long term. Learn why SaaS like Salesforce & FactSet face risk.
Zapier reports that digital transformation reimagines business operations using technology, focusing on customer needs and ...
Why an overlooked data entry point is creating outsized cyber risk and compliance exposure for financial institutions.
Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...
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