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A single story can do more for your culture and your brand. Here's how empowerment drives customer service and brings your customers back.

After 60 years, locals still see Wawa as "part of their neighborhood," said CEO Chris Gheysens. The chain founded in Delaware County now has nearly 1,200 locations in 13 states and Washington, D.C.

The acquisition brings together a trusted Cleveland, Ohio provider and a national brand committed to reliability and ...

GM is recalling more than 43,700 Cadillac, Chevrolet and GMC SUVs over an issue with the transmission control valve.

Published by our media partner, Prineville Review, on 02/18/2026. Click here to learn more. BEND, Ore. (Prineville Review) -- The Prineville Review has been investigating following numerous tips from ...

Asda, Boots, TK Maxx, Tesco, Morrisons, Waitrose, and Hobbycraft are among the UK retailers warning shoppers to stop using these ...

Alabama Power’s net profit increased by about $113 million in 2025, an 8% jump from the previous year, according to new ...

THE broadband, mobile and TV providers getting the most complaints from customers have been revealed by the regulator. EE, TalkTalk and Vodafone were found to have the highest number of ...

Evergy forecast current-year profit below Wall Street estimates on Thursday and introduced a new five-year capital spending plan of $21.6 billion as the Midwest utility moves to meet accelerating ...

ALBANY, Ga. (WALB) -Mediacom Communications has officially reopened its newly renovated customer service center at 1104 North Westover Boulevard, Suite #1 in Albany.

Undertake name verification at the customer onboarding stage with technology that can analyse, format and gauge name accuracy. These tools must highlight names that are fake or bogus, with ...