Genesys introduces a new “agentic virtual agent” powered by Large Action Models (LAMs), which is designed to complete customer service tasks across enterprise systems rather than only respond to ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen brand loyalty and retention. Increasing ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today announced the industry’s first agentic virtual agent built with large action models (LAMs ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs. Enterprise customer experience softwares have increasingly leaned ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the industry's first agentic virtual agent built with large action models (LAMs) for enterprise CX, enabling ...

New Genesys Cloud Agentic Virtual Agent responsibly advances AI from conversation to autonomous action, enabling outcome-driven operations and elevating customer experiences at scale SAN FRANCISCO, ...

Mazda’s CX-30 posted a steep sales drop in 2025, but the brand says it was a calculated move, not a loss of demand. On the surface, the numbers tell the story: the Mazda CX-30 took one of the biggest ...

The Corvette CX concept has been named a finalist for two 2026 EyesOn Design Awards, securing nominations for Best Designed Interior and Best Concept Vehicle. In the Best Designed interior category, ...

GRAND BLANC TWP., Mich. (WNEM) – The Teamsters union of registered nurses and case workers at Henry Ford Genesys Hospital continues its strike into the holidays. On a day many people are spending with ...

Mazda keeps the 2026 CX-30 familiar with a slight refresh, adding two Aire Edition trim levels—one with a turbocharger and one without—and a limited slip differential. It is also expanding the ...

The four-month strike by 700 nurses and case workers at Henry Ford Health’s Genesys Hospital in Grand Blanc, Michigan has entered a new and dangerous stage. Hospital management has sent a threatening ...