Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

ServiceNow's AI revenue more than doubled, fueling record subscription growth and a $5B buyback. CEO McDermott's contract is extended as the company targets 20% growth for 2026.

New release improves documentation, governance visibility, and architectural alignment for ServiceNow at scale. There ...

Ninja Dispatch launches My Ninja Dispatch dashboard, giving fleet operators live visibility into overnight dispatch ...

Cisco SVP Anurag Dhingra reveals how AgenticOps is transforming network operations with autonomous agents, AI Canvas, and reasoning models at scale.

ServiceNow leadership actively counters market fears by investing personal capital to back their vision of a centralized governance platform for AI agents.

ServiceNow (NYSE:NOW) announced it will acquire Pyramid Analytics to integrate AI powered analytics into its enterprise workflows. The deal is aimed at embedding advanced data analysis directly into ...

News of the deal came about two weeks after CEO Bill McDermott swore off any “large scale” M&A this year. A spokesperson called this deal a “tuck in.” ...

In most cars a spanner symbol on the dashboard either means the vehicle is due a service or that the ECU has detected a fault. Adiagnostic tool will provide more details if you have access to one or ...

Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transformation.

ServiceNow Inc. is expanding into the realm of “generative business intelligence” through the acquisition of an Israeli ...

The next big AI battleground will be centered on software for managing agents, helping businesses handle the growing suite of AI agents they’re using from different providers, as we reported today. On ...