Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones.

Tens of thousands of users reported trouble accessing YouTube on Tuesday night, but the issue has since been fixed, the ...

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.

Fake Verizon texts are targeting customers after a real $20 outage credit, prompting warnings not to click malicious links and to use the official app.

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.

The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.

Customers have until March 16 to submit their stories and are advised to send them to VerizonOutage2026@fcc.gov. If the FCC finds wrongdoing by Verizon, it has the authority to impose fines or ...

Police are warning of email and text scams targeting Verizon and Xfinity customers. Various customers both locally and nationwide have been reporting these types of scams to law enforcement, the ...

(WVVA) - In this week’s scam, cybercriminals are targeting Verizon customers with a text message claiming you have expired reward points to redeem. You receive a text that appears to be from Verizon.

Add Yahoo as a preferred source to see more of our stories on Google. Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has been ...