Set up for proactive, always-on service in Dynamics 365 with intelligent chatbots, IVA and IoT
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Set up for proactive, always-on service in Dynamics 365 with intelligent chatbots, IVA and IoT
Set up a proactive and always-on service organization with Dynamics 365, from self–service automated actions using intelligent and conversational chatbots and IoT, to high touch customer agent and frontline technician support. Expert Deanna Sparks joins host Jeremy Chapman to share how to combine automation, intelligence and live personnel ...
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